Contact information for international institutions

Phone

If you are outside the U.S., you can call us using our International toll-free dialing instructions.

From inside the U.S., Canada, Puerto Rico, or the U.S. Virgin Islands, call us toll-free at (877) 456-6221.

A call center representative will be available to assist you Monday–Friday 7:00 a.m.–9:00 p.m. ET and Saturday 9:00 a.m.–3:00 p.m. ET.

Fax

(317) 806-0676 (international dialing restrictions apply)

Email

Please send your email to International@salliemae.com.

Posted mail

For couriering overnights:
Sallie Mae Servicing
220 Lasley Ave
Wilkes-Barre, PA 18706
USA
Phone: 570-821-3600 (for delivery purposes)

For all FFELP MPNs and certifications and any/all supporting documentation:
Sallie Mae Servicing
P.O. Box 9425
Wilkes-Barre, PA 18773-9425
USA

For all private loan applications and certifications and any/all supporting documentation:

Sallie Mae Servicing
P.O. Box 9435
Wilkes-Barre, PA 18773-9435
USA

For return of funds only for either program:
Sallie Mae Servicing
P.O. Box 59008
Panama City, FL 32412-9008
USA

Sallie Mae Servicing
1002 Arthur Drive
Lynn Haven, FL 32444
USA



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