Sallie Mae Home  Undergraduates  Smart Option Student Loan  Career Training Smart Option Student Loan  Graduates  Smart Option Student Loan  Medical Residency and Relocation Loan  Dental Residency and Relocation Loan  Bar Study Loan  Parents  Sallie Mae Parent Loan  K-12  Managing Your Loans  Banking  Insurance  Credit Card  Upromise Rewards  Plan for College  Saving for College  Scholarships for College  College Grants  Financial Aid  Types of Student Loans  The College Planning Toolbox  How America Pays for College  How America Saves for College   Sallie Mae Sweepstakes and Scholarships  Contact Us  Feedback 
Manage & Pay Loans
To log into your student loan account, go to the home page and tap Login again. We’re sorry for this temporary technical issue.
Banking  Upromise Rewards  Finish a saved loan application  Cosign a student loan application  Check loan application status 

Charles P. Rocha

Charles P. Rocha

Charles P. Rocha is Executive Vice President and Chief Marketing Officer of Sallie Mae.

In this role, he oversees product development, sales, marketing, and communications for Sallie Mae’s consumer businesses, including private education loans, retail banking, and the Upromise by Sallie Mae college savings and rewards program.

As parents of four daughters, my wife and I have lived the save, plan, and pay for college experience. We wanted to help our daughters get into school so they’d be set up for future success. That included choosing the right schools for what they wanted to do and being sure that they got value out of their educations. I have learned from personal experience how challenging this process can be and am committed to providing tools to make it easier.

Charlie has more than 20 years of commercial and consumer lending experience. Prior to Sallie Mae, he was responsible for strategic planning and profitability for U.S. card, consumer finance, and small business lending at Bank of America. Charlie also held various business development, credit, and collections management roles in consumer lending at MBNA America, and he spent 10 years at NationsBank in various leadership positions in retail finance and leasing.

Charlie holds a bachelor’s degree in international economics and finance from Georgetown University.


Contact Sallie Mae Senior Management

We’re listening! The Office of the Customer Advocate reviews and responds to all customer inquiries addressed to the executive management staff of Sallie Mae. Working closely with teams within the company, our Customer Advocates are dedicated to ensuring that your feedback is heard. Contact us

var _csAcctID = "14244282";