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Jeffrey F. Dale

Jeffrey F. Dale

Jeffrey F. Dale is Senior Vice President and Chief Risk Officer of Sallie Mae.

In this role, he oversees the enterprise risk management program for the company. Jeff is responsible for establishing a robust enterprise risk management program to identify, remediate, control, and monitor risks to support our strategic pursuits including an improved customer experience.

Jeff believes the ultimate purpose of education financing places Sallie Mae in a unique relationship with our customers. Looking back, he recalls that attending college was a given for himself and his three siblings.

My parents had at least one child in college for 25 years. The availability of student loans made it much more manageable for my parents as we were able to supplement the family contributions with loans. As a result, it is easy for me to relate to families who aspire to send their children to college, but have no idea of where to start in terms of funding.
I think it’s our privilege to help them find their way.

Prior to joining Sallie Mae in 2014, Jeff was North American Group Risk Director at Citigroup, responsible for consumer credit in the United States, Puerto Rico, and Canada. He also served as Divisional Risk Officer for the UK Retail Bank at Lloyds TSB and as the Chief Credit Officer at General Electric for GE Capital’s Global Consumer Finance operations in Japan.

Jeff earned his bachelor’s, master’s, and doctorate degrees in agricultural economics from Oklahoma State University.


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