Sallie Mae Home  Undergraduates  Smart Option Student Loan  Career Training Smart Option Student Loan  Graduates  Smart Option Student Loan  Medical Residency and Relocation Loan  Dental Residency and Relocation Loan  Bar Study Loan  Parents  Sallie Mae Parent Loan  K-12  Managing Your Loans  Banking  Insurance  Credit Card  Upromise Rewards  Plan for College  Saving for College  Scholarships for College  College Grants  Financial Aid  Types of Student Loans  The College Planning Toolbox  How America Pays for College  How America Saves for College   Contest Central  Contact Us  Feedback 
Manage & Pay Loans
To log into your student loan account, go to the home page and tap Login again. We’re sorry for this temporary technical issue.
 
Banking  Upromise Rewards  Finish a saved loan application  Cosign a student loan application  Check loan application status 

Military Benefits

Do you know that as a member of the military, you may qualify for special benefits? Sallie Mae has available special benefits and services for your private student loans.

Sallie Mae private student loans

We’re pleased to offer our borrowers in the military the following special benefits for their private student loans.

Specialized military customer service representatives

A dedicated group of customer service representatives who are trained to answer your questions.

Call: (855) 534-2668(855) 534-2668, Monday to Thursday 8 a.m. to 9 p.m. / Friday 8 a.m. to 8 p.m. ET
Fax: 855-756-0010

Private loan SCRA interest rate

The interest rate on student loans obtained prior to your military service is capped at 6% during eligible periods of military service.

This benefit applies to loans that were taken out prior to military service. You may request the SCRA benefit online. Once you submit the form online, our dedicated military specialists are ready and willing to respond to your request.

If you do not have access to request the benefit online, you may:

Call, mail or fax a written request, along with a copy of the service member’s military orders if available, to Sallie Mae:

(855) 534-2668(855) 534-2668, Monday to Thursday 8 a.m. to 9 p.m., ET / Friday 8 a.m. to 8 p.m., ET
PO BOX 6566
Wilmington, DE 19804-0566
Fax: 855-756-0010

Federal student loans

For additional information on benefits for federal student loans, please contact your federal loan servicer.

 
 

Military personnel:
Have student loan questions?

Call us at (855) 534-2668(855) 534-2668

Fax (855) 756-0010


Our dedicated group of customer service representatives are available to help you.

Monday to Thursday 8 a.m. to 9 p.m.
Friday 8 a.m. to 8 p.m. ET

Customers living abroad: Call (877) 224-9408(877) 224-9408

Servicemembers Civil Relief Act

Interest on student loans obtained prior to your military service is capped at 6% during eligible periods of military service. To request the SCRA Benefit simply fill out the online form.