Forms For Service Members
Automatic debit authorization
Authorizes the automatic deduction of funds from a designated bank account.
Authorization to release information
Allows us to communicate with a contact on your (the borrower’s) behalf.
Servicemembers Civil Relief Act (SCRA) Interest-Rate
Interest on student loans obtained prior to your military service is limited to 6% during periods of active duty. (If your existing interest rate is less than 6%, it will not change.)
Have student loan questions?
Call us at (855) 534-2668(855) 534-2668
Fax (855) 756-0010
Our dedicated group of customer service representatives are available to help you.
Monday to Thursday 8 a.m. to 9 p.m.
Friday 8 a.m. to 8 p.m. ET
Borrowers living abroad: Call (877) 224-9408(877) 224-9408
Servicemembers Civil Relief Act
Interest on student loans obtained prior to your military service is limited to 6% during periods of active duty. To request the SCRA Benefit simply fill out the online form.