A powerful resource for business partners
Sallie Mae offers a variety of business services that increase efficiency of the student loan program and other organizations. These partnerships help reinvest in making services and offerings available for future generations.
Asset Performance Group
Sallie Mae is the leading national provider of student loan default prevention and recovery services. With thousands of clients and more than 4,000 employees, Asset Performance Group supports the higher education community, and other financial services and government partners with a variety of receivables management solutions.
Guarantor services
Sallie Mae is the largest provider of guarantor servicing, supporting nine of the 35 agencies, including the largest guarantee agency, USA Funds. Our guarantor customers look to us to deliver innovative solutions to improve business operations and lower costs to students, schools, and taxpayers. We provide staffing, training, mail center operations, call center assistance, account maintenance, and claim processing.
Government services
Sallie Mae works with federal, state, and local governments and agencies to help them deliver services and value to taxpayers. We’ve provided collection services for the Department of Education for years, helping to recover taxpayer resources that can be used to help fund college access to future students. We also help bridge the federal tax gap by recovering obligations that taxpayers have agreed they owe to the Internal Revenue Service.
Every day, thousands of Sallie Mae employees deliver valuable services to our government, business, and education partners.
Impact:
Tax amnesties are used by many state governments as a way to increase tax compliance and generate revenue for state services. These programs allow taxpayers to pay delinquent debts with reduced interest, penalties, and without prosecution.
In 2005, Sallie Mae was selected by Indiana’s Department of Revenue to administer the state’s tax amnesty program. The amnesty was expected to generate approximately $65 million in unpaid taxes, but before the end of the two month amnesty period, we had helped to recover over $25 million dollars in delinquent taxes.
Working in partnership with state tax officials, Sallie Mae developed an innovative outreach plan that resulted in unparalleled success for a state the size of Indiana. With a track record of success, Sallie Mae continues to expand its history in achieving positive results for taxpayers across the country.