Pay your bill and manage your account from anywhere with the Sallie Mae Credit Card App and online.
Phone
888-295-3447
Monday–Friday: 10 a.m. to 7 p.m. ET
Payment address
Make check payable to Sallie Mae
Sallie Mae
P.O. Box 70233
Philadelphia, PA 19176-0233
Dispute purchases
Initiate disputes for fraudulent transactions within the app or mail
P.O. Box 1230
Menlo Park, CA 94026
Credit Bureau reporting disputes*
Sallie Mae
P.O. Box 6405
Wilmington, DE 19804-6405
*Please provide any supporting documentation/information that will help us investigate your dispute.