Become a champion
for all students

We’re a diverse group of doers, problem solvers, big-thinkers, and life-long learners, who challenge the way things have been done and ask, “why not?”. Who put relationships first and welcome each other’s differences, backgrounds, and perspectives.


Together, we’re connected by the same drive—to be a champion for all students and help them confidently make smart decisions. Come do more than join something, change something. For students, for future generations, for the future of education.

Why we work here

Feeling your best helps you do your best

Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).

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Health care

You have unique needs—choose the plan that works for you and your family. We offer three medical plan options as well as dental care, vision coverage, and flexible spending accounts.

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Wellness

Your well-being comes first. We provide fitness centers/gym subsidies, free fitness trackers with step challenges, wellness education, and more.

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Financial well-being

Take care of your financial life with a 401(k) company match, employee stock purchase plan, basic life insurance, and short-term disability.

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Paid time off

Enjoy time away from work when you want it—to rest, travel the world, do something for yourself. You’ll get generous paid time off and 14 paid holidays.

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Support for new parents

Get the time you and your family need. Primary caregivers get 12 weeks of 100% fully paid time off and secondary caregivers get 4 weeks, for birth or adoption.

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Educational assistance

Life-long learning is part of our DNA. Advance your career with tuition reimbursement, get paid time off for exam prep, and apply for our family scholarships.

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Military service support

Serving our nation means you get our support. We continue salary/benefits for employees on active duty, offer flexible scheduling and time off for training and deployment, and provide military caregiver leave.

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Volunteering

Helping animals, inspiring children, improving the environment—we offer paid time off for you to volunteer for the things you’re passionate about.

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Pet insurance

Furry friends are family, too. We offer two different pet insurance programs to choose from.

The locations we call home

At each of our offices, the people and the work they do drive the unique culture.

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Newark, DE

Our headquarters sit just an hour outside Philadelphia, PA in Newark, DE. The largest of our offices, Newark is home to employees who work in credit, collections, risk, customer experience, product marketing, corporate marketing, human resources, and more. This group loves to get together to celebrate events and each other—and to help out in their communities.

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Indianapolis, IN

Information technology and operations are the core of our growing Indianapolis office. Credit, collections, customer experience, and IT teams work together here in a fast-paced, collaborative environment.

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Salt Lake City, UT

With the mountains in the background, our picturesque Salt Lake City office is home to employees who work in bank and retail deposits, accounting, administration, and more. At this smaller site, camaraderie is huge. The teams work together inside and outside the office—carving out time for volunteering and the outdoors.

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Newton, MA

Our digital, brand, and creative hub sits just minutes outside of Boston, MA. Teamwork makes the dream work here. The brand, IT, and internal Creative Agency teams enjoy working in a laid-back environment that’s all about innovation.

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Sterling, VA

A work hard, play hard attitude is the vibe at our Sterling, VA office. It’s home to employees who work in business development, accounting, corporate finance, IT, loan operations, legal, and more. With the metro directly outside and Washington D.C. just 30 minutes away, the office is an easy commute.

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New Castle, DE

Right down the street from our headquarters, the Christiana office is home to our operations teams including servicing, school assist, collections, underwriting, fraud, office of the customer advocate, and more. The site has state-of-the-art call center design and technology—and an open floor plan for teamwork and collaboration.

See how we champion students