We’re a diverse group of financial experts, creative minds, innovators, tech gurus, and leaders who work together to help people make great things possible.

Our customers are at the center of everything we do. We can help them lay the groundwork for a prosperous future. Whatever their next goal may be, we have the responsible financing, information, and resources they need to make it happen.

We dare to do by challenging what we know and never settling for “the way it’s always been done.” We believe in doing right, connecting with people, and finding new ways to thrive as professionals so we can make a difference for our customers and community.

We’re looking for people with the skills, insight, and passion to make us a stronger, more competitive company.

Why we work here


"In HR everyone's very close knit. Everyone has fun. I felt like I fit right in. It's nice to be part of a team where I feel both valued and appreciated."

Alfranetta D.,
Talent Acquisition Coordinator


"I know the people I work for want me to develop professionally within the organization—and they give me a ton of opportunities to do so."

Laurie Z.,
Senior Social Media Specialist


"I know that I’m part of an organization that helps kids take their dreams further. It really motivates me to work even harder."

Ranjeet R.,
Financial Systems and Support Senior Manager

We’re taken care of


We offer three medical plan options as well as dental care, vision coverage, and flexible spending accounts to all benefits-eligible employees and their eligible dependents, including domestic partners and their children.


Health comes first. We provide fitness centers/gym subsidies, free fitness trackers with step challenges, wellness education, and more.

Financial well-being

Help build your wealth by taking advantage of a 401(k) company match and employee stock purchase plan. Basic life insurance and short-term disability are provided to employees at no cost for added financial security.

Paid time off

Take time away from work to relax and reboot. In addition to paid time off, you also get 11 paid holidays.

Support for new parents

After 6 months of employment, primary caregivers get 12 weeks of 100% fully paid time off and secondary caregivers are eligible for 4 weeks of 100% fully paid time off, for birth or adoption.

Educational assistance

Advance your career with tuition reimbursement for job-related courses, up to $10,000 per year, and paid time off for exam prep. We also offer family scholarships every year.

Military service support

We continue salary/benefits for employees on active duty beyond federal or state law requirements, offer flexible scheduling and time off for training and deployment, and provide military caregiver leave.


Helping animals, inspiring children, improving the environment—we encourage you to participate in volunteer programs you’re passionate about with paid time off.

The locations we call home

Newark, DE

Our corporate headquarters is located in Newark, DE, just an hour outside Philadelphia, PA. The largest of our offices, Newark is home to employees who work in credit, collections, risk, customer experience, product marketing, corporate marketing, human resources, and more. Employee activities and community development define the Newark culture.

Indianapolis, IN

Information technology and operations are the core of our growing Indianapolis office. It’s home to employees who work in credit, collections, customer experience, IT, and more. The office is characterized by a fast-paced, collaborative environment, with an emphasis on volunteerism.

Salt Lake City, UT

With the mountains in the backdrop, our picturesque Salt Lake City office is home to employees who work in bank and retail deposits, accounting, administration, and more. At this smaller site, camaraderie is huge. The teams work together inside and outside the office—carving out time for volunteerism and the outdoors.

Newton, MA

Our digital, brand, and creative hub sits just minutes outside of Boston, MA. This is home to employees who work in the internal Creative Agency, IT, Brand, the Upromise team, and more. The groups thrive in a laid-back environment with an emphasis on collaboration and innovation.

Reston, VA

A work hard, play hard attitude is the vibe at our Reston, VA office. It’s home to employees who work in business development, accounting, corporate finance, IT, loan operations, legal, and more. With the metro directly outside and Washington D.C. just 30 minutes away, the office is easily commutable.

See how we live our purpose