Phone
If you are outside the U.S., you can call us using our International toll-free dialing instructions.
From inside the U.S., Canada, Puerto Rico, or the U.S. Virgin Islands, call us toll-free at (877) 456-6221.
A call center representative will be available to assist you Monday–Friday 7:00 a.m.–9:00 p.m. ET and Saturday 9:00 a.m.–3:00 p.m. ET.
Fax
(317) 806-0676 (international dialing restrictions apply)
Email
Please send your email to International@salliemae.com.
Posted mail
For couriering overnights:
Sallie Mae Servicing
220 Lasley Ave
Wilkes-Barre, PA 18706
USA
Phone: 570-821-3600 (for delivery purposes)
For all FFELP MPNs and certifications and any/all supporting documentation:
Sallie Mae Servicing
P.O. Box 9425
Wilkes-Barre, PA 18773-9425
USA
For all private loan applications and certifications and any/all supporting documentation:
Sallie Mae Servicing
P.O. Box 9435
Wilkes-Barre, PA 18773-9435
USA
For return of funds only for either program:
Sallie Mae Servicing
P.O. Box 59008
Panama City, FL 32412-9008
USA
Sallie Mae Servicing
1002 Arthur Drive
Lynn Haven, FL 32444
USA