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Our executive management team is committed to helping American families save, plan, and pay for college and realize the value of higher education.

Raymond J. Quinlan
Chairman and Chief Executive Officer

Laurent C. Lutz
Executive Vice President, General Counsel, and Corporate Secretary

Steven J. McGarry
Executive Vice President and Chief Financial Officer

Charles P. Rocha
Executive Vice President and Chief Marketing Officer

Jeffrey F. Dale
Senior Vice President and Chief Risk Officer

Contact Sallie Mae Senior Management

We’re listening! The Office of the Customer Advocate reviews and responds to all customer inquiries addressed to the executive management staff of Sallie Mae. Working closely with teams within the company, our Customer Advocates are dedicated to ensuring that your feedback is heard. Contact Us