How to manage your student loan through life changes Perhaps you’re going back to school and want to request a deferment. Or you’re having financial problems that might impact your ability to make payments. Here’s the information you need to manage your student loan through these special situations and other life changes. If you’re moving or changing your name, you need to update your account information. Or perhaps you need information on dealing with a severe disability. Manage your account through life changes You can request to temporarily postpone or reduce loan payments when you’re going back to school or starting an eligible internship or residency program. How to request a deferment When you’re facing a temporary financial difficulty, forbearance may help you get through it. If you’re having trouble making loan payments