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Your feedback and concerns are very important to us. We can be reached by electronic form, phone, mail, or fax. When submitting an inquiry, please provide your name, phone number, address, and account number.

Electronic Form
Complete the Contact Form


Office of the Customer Advocate
P. O. Box 3349
Wilmington, DE 19804-4349


You will be contacted by a Customer Advocate within two business days of the receipt of your inquiry. A response to your issue will be provided as soon as possible, depending on the level of research required.