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Your feedback and concerns are very important to us. We can be reached by electronic form, phone, mail, or fax. When submitting an inquiry, please provide your name, phone number, address, and account number.

Electronic Form
Complete the Contact Form

Phone
855-342-2014

Mail
Office of the Customer Advocate
P. O. Box 3349
Wilmington, DE 19804-4349

Fax
855-826-1069

You will be contacted by a Customer Advocate within two business days of the receipt of your inquiry. A response to your issue will be provided as soon as possible, depending on the level of research required.