Benefits for servicemembers
- Understanding the Servicemembers Civil Relief Act (SCRA)
- Enroll in Sallie Mae SCRA benefits
- Making payments while you’re away
Please find the applicable contact info, address, and fax number for your product below.
You can access and read a copy of the SCRA. For additional information regarding the SCRA we recommend contacting Military OneSource.
Sallie Mae extends the SCRA interest rate benefit for an additional year after military service ends. Military deferments and forbearances are available for student loans only during periods of military service.
Yes. Log in to your account to chat with a military Customer Care Advisor or call us at 855-534-2668 and ask for an SCRA benefits letter.
Call us at 855-534-2668. If dialing internationally, please call 877-224-9408.
Our dedicated advisors are standing by to help you: Monday – Thursday 8 a.m. to 9 p.m.
Friday 8 a.m. to 8 p.m.
Saturday 9 a.m. to 6 p.m. ET.
Need to send us orders or documents?
Mail: Sallie Mae, PO Box 6566, Wilmington, DE 19804-6566
Call us at 855-534-2668. If dialing internationally, please call 877-224-9408.
Our dedicated advisors are standing by to help you: Monday – Thursday 8 a.m. to 9 p.m.
Friday 8 a.m. to 8 p.m.
Saturday 9 a.m. to 6 p.m. ET.
Need to send us orders or documents?
Mail: Sallie Mae, PO Box 3009, Wilmington, DE 19804-0009