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Our Customers

My education has provided me with … confidence to take on new challenges in life. My college experience was nothing short of greatness due to financing that was made available to me via Sallie Mae. - Bryan G., Arizona

Most families are facing — or will face — the challenge of paying for college. Many need help to make higher education a reality. Throughout this section, you’ll hear directly from our customers about how we are helping them achieve their higher education dreams.

Customer videos

See how customers from different backgrounds and financial circumstances have used Sallie Mae’s products and services— including Upromise® Rewards, Smart Option Student Loans, and Sallie Mae High-Yield Savings Accounts—to help them save, plan, and pay for college.

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Customer testimonials

Many customers tell us how the experience of going to college has changed their lives. We are pleased that our products and services, from Upromise® Rewards to private education loans, have made a difference in these graduates achieving success.

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Customer stories

We’re proud to have helped more than 30 million Americans save, plan, and pay for their higher education. Their stories detail how they met the challenges of saving and paying for college to reach their life goals.

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Customer tips

The most helpful advice comes from someone who’s been there. These current and former education loan customers offer valuable tips for students and families in every phase of the process.

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