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Your source for tools and resources

Your resource for information on Sallie Mae® products and services.

We're here to help you! Contact your Sallie Mae representative or our dedicated School AssistSM team at 844-8-ASSIST (844-827-7478844-827-7478) or

g Private student loans

Sallie Mae's private loans offer choice, flexibility and competitive interest rates for students. Loans are available for undergraduates, graduates and professional students. We also have loans for students enrolled in a non-degree or continuing education program, and families of K-12 students.

For students enrolled in degree-granting institutions:

For students enrolled in non-degree-granting institutions:

For professional students:

For families of K-12 students:

Access to the materials you need

This is your single point of service for a wide range of materials. You can download information such as product details, financial literacy, FAQs, financing options for families, and more.

  • Loan-specific materials, including brochures and buckslips, product information sheets, lender list content, and FAQs.
  • Financial literacy materials, including the ABCs of Paying for College, Fixed vs. Variable Interest Rates, Shopping For a Private Loan, and Understanding Your FICO® Score.

Degree-granting schools
Non-degree-granting schools
K–12 schools

g Other Sallie Mae products and services

Sallie Mae offers a range of products and services to help your students and families secure their college experience.

Loan services

  • Loan Link lets borrowers link their Sallie Mae loan account with their Upromise® account. The cash back that they earn from Upromise can be transferred automatically to help pay down their eligible loans1.
  • Smart Reward® gives borrowers 2% cash back in their Upromise account when they make scheduled monthly payments for Smart Option Student Loans. Restrictions apply2.

Insurance services

Sallie Mae has partnered with GradGuardTM to offer coverage specifically designed for students and college life. This coverage can help families protect their investment in higher education, while it helps your school protect its revenue stream.

Savings and banking products

Sallie Mae has products and services to help students and families save for their education expenses and help pay down their student loans.

g System access and tools

Use these tools to get the reports and data you need.


Get flexible access and control with this online loan delivery solution for Sallie Mae private education loans.

Log in to OpenNet

DocumentDirect for the Internet® (DDI)

View a wide range of reports online.

Log in to DDI


Find the forms your students need. You can download them yourself or give students a link so they can self-serve.

g Saving, planning and paying tools

Online materials and calculators are available to help your students and families make informed decisions about saving, planning, and paying for college.

Create a plan to save and pay for college is a free online resource that gives families and students easy-to-use information to create a plan to pay for college. Useful tools, that you can link to on your website, include:

  • Scholarship Search: Featuring more than 3 million available scholarships, worth over $18 billion are available, according to skills, activities, and interests.
  • College Planning CalculatorSM: Families can create a comprehensive financial plan for college with a simple step-by-step strategy.
  • College AheadSM Mobile App: An engaging mobile app that guides high school juniors and seniors in a step-by-step college planning process.

See all of our calculators

Help your students understand repayment

Sallie Mae offers resources that help borrowers and cosigners of Sallie Mae private student loans understand the repayment process. Topics include payment basics, cosigner responsibilities, cosigner release, and payment allocation.


School contacts

School AssistSM (for schools)
Phone: 844-8-ASSIST

School AssistSM
International Number


Sallie Mae Servicing (for borrowers)
Phone: 800-4-SALLIE

Reporting tool quick links

DocumentDirect for the Internet® (DDI)


1 Only the student loan borrower can link Upromise and loan accounts. Cosigners, parents, family and friends may direct their Upromise earnings to the Upromise account of a student loan borrower to help them pay down their loans. Smart Option Student Loans and other student loans may not be eligible for linking. To view details and how Upromise earnings are applied to student loans please visit Upromise account balances of $10 or more will be transferred to help pay down linked student loans on a monthly basis. If you have multiple eligible loans, allocation of your Upromise earnings will depend on the loan type and are at the sole discretion of Upromise and Sallie Mae. Access to Upromise is not limited to Sallie Mae loan customers.

2 Primary borrower must enroll in Upromise to be eligible to earn a reward into his or her active Upromise account of 2% of the scheduled loan payment amount for each on-time payment during the in-school and separation periods. Loan payments must remain current to be eligible for the reward. The Smart Reward Benefit and Upromise membership are subject to the terms and conditions of the Upromise service, as may be amended from time to time. Terms and conditions apply to the Upromise service. Participating companies, contribution levels and terms and conditions are subject to change at any time without notice. Go to to learn more. Upromise accounts are not FDIC insured, carry no bank guarantee and may lose value.