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Military Personnel Student Loan Benefits and Resources


Sallie Mae appreciates the servicemen and servicewomen who safeguard our freedom. We want to make it as easy as possible to get the information that you, your spouse, family member, or other authorized representative may need to service and manage your federal and private student loans while you’re on active duty.

Military benefits

Do you know that, as a member of the military, you may qualify for special benefits? We’ve compiled a list of student loan benefits for borrowers in the military, including the Servicemembers Civil Relief Act (SCRA).

Learn more about military benefits

Manage your account

Are you preparing for active duty or deployment, or want to provide information for the family member in charge of your student loan while you’re deployed? Do you need to update your address, set up online access, or request e-delivery? We’ll make it easy.

Learn more about how to manage your account

Payments during service

If you need information about making your payments while you’re on active duty, let us help you.

Learn more about payments during service

Forms for service members

As a member of the military, you appreciate the importance of having the right forms when you need them. Sallie Mae has put all the forms you need for managing your Sallie Mae-serviced private student loans in one place. These forms allow you to set up automatic debit, authorize release of information to a third party, and more.

Learn more about forms for service members

Military FAQs

Sallie Mae has created a special section of answers to frequently asked questions that military personnel might have about private student loans. It includes information on designating power of attorney, managing your credit, and repaying your student loans.

Learn more about military FAQs

Employees who have served are now ready to serve you

These Sallie Mae employees or their family members have served our country, and now they are dedicated to serving you. Read some of their stories and see why it’s so important to all of us here at Sallie Mae to offer you the professional customer experience you deserve.

Read their stories


Military personnel:
Have student loan questions?

Call us at (855) 534-2668(855) 534-2668

Fax (855) 756-0010

Our dedicated group of customer service representatives are available to help you.

Monday to Thursday 8 a.m. to 9 p.m.
Friday 8 a.m. to 8 p.m. ET

Borrowers living abroad: Call (877) 224-9408(877) 224-9408

Servicemembers Civil Relief Act

Interest on student loans obtained prior to your military service is limited to 6% during periods of active duty. To request the SCRA Benefit simply fill out the online form.