Authorization to release information
Use the Information Release Form to allow us to communicate with someone else on behalf of the borrower.
Request to release your cosigner from legal responsibility on your student loan with the Cosigner Release Application.
Please Note: Only the borrower can request a cosigner release.
Postpone your eligible student loan payments with an in-school deferment if you’re going back to school. Check studentclearinghouse.org to see if your school provides us automatic enrollment updates. If not, you’ll need to work with your school to complete the In-School Deferment Request Form.
Use the Internship/Clerkship/Fellowship/Residency Deferment Request Form to postpone payments if you’re participating in an eligible internship, clerkship, fellowship, or residency program.2
Servicemembers Civil Relief Act (SCRA)
Submit the SCRA Benefit Form to request that the SCRA benefit be applied to your account during eligible periods of military service.
If you need help, click on the chat button or give us a call at 800-472-5543.